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Plans

Support plans built around how your team works.

Start with essential support, scale into full managed technology coverage, or choose standalone web design and management. Submit the Contact form and our team will follow up with a custom quote.

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Plans & Services

Choose the right support package for your business.

Basic and Standard Support include up to 10 supported users. Larger teams should request a custom quote or select Premium Support. Premium Support includes up to 15 supported users and access to Web Design & Management. Every plan is quoted for your team size and environment — submit the form on the Contact page and select your plan of interest, and we'll follow up with pricing.

Essential

Basic Support

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Includes support for up to 10 users.

  • Remote troubleshooting
  • IT asset management
  • Basic security monitoring
  • On-site visits available; rate included in your quote
  • More than 10 users requires a quote or Premium Support
Request a Quote

Complete

Premium Support

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Includes support for up to 15 users.

  • Everything in Basic and Standard
  • Unlimited on-site visits
  • Priority ticket and on-site response
  • Advanced monitoring and security
  • Quarterly technology review
  • Access to Web Design & Management
  • Custom quotes for teams with more than 15 supported users
Request a Quote

Standalone Service

Web Design & Management

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Initial launch and ongoing management: Custom Quote

  • Responsive website design
  • Domain, hosting, and form setup guidance
  • Content updates and basic page edits
  • Performance, security, and availability checks
  • Cost varies by project scope
Request a Quote
Lone Star ITS Website Assistant
Hi there! I'm the Lone Star ITS website assistant for general questions. For service desk support, you will work with real people from our team.